Privacy Policy
Effective date: 24 September 2026. This policy explains the information Study Harbor uses to provide accounts, courses, payments and platform security.
1. Information We Collect
We may collect information you provide during registration or account use, including your name, phone number, email address, institution, student/account identifiers and profile information.
2. Learning & Account Data
We may store course enrollments, lesson progress, quiz results, payment status, promo-code usage and related records needed to operate your account and learning dashboard.
3. Device & Session Information
Study Harbor may use browser or device identifiers, login sessions and related security information to reduce account sharing, protect paid course access and prevent unauthorized use.
4. Payment Information
Payments are processed by supported third-party payment providers. Study Harbor records information such as payment status, transaction identifiers, course, amount and applicable discount. Sensitive payment credentials entered directly into a payment gateway are processed by that provider under its own terms and privacy practices.
5. How We Use Information
- to create and secure your student account;
- to provide course access and track learning progress;
- to verify payments, discounts and enrollments;
- to provide support and resolve account or billing issues;
- to prevent misuse, fraud and unauthorized account sharing; and
- to maintain and improve Study Harbor services.
6. Sharing of Information
We do not sell student personal information. Information may be shared with service providers only when needed to operate the platform, such as hosting, video delivery, authentication or payment processing, or where disclosure is required by applicable law.
7. Data Security
Study Harbor uses access controls and other technical measures intended to protect account and course information. No online system can guarantee absolute security, so students should also keep their passwords and devices secure.
8. Data Retention
Account, enrollment, payment and learning records may be retained for as long as reasonably necessary to provide services, maintain transaction history, resolve disputes, prevent abuse and meet applicable legal or operational requirements.
9. Your Choices
You may contact Study Harbor to ask about correction of inaccurate profile information or other privacy-related concerns. Some transaction or security records may need to be retained even if an account is no longer actively used.
10. Changes to This Policy
This Privacy Policy may be updated as Study Harbor's services or data practices change. The latest published version will show its effective date.
11. Contact
For privacy questions, contact Study Harbor Academy at study.harbor.official@gmail.com or 01576637555.